For international access rates, click
here.
2. What payment plans are available?
We accept Visa and MasterCard payment only. Quick, easy, convenient.
That's CogniConference™.
3. How long does it take to set up an account?
We usually set up new accounts within 1 business day. As soon as we
approve your credit card, we will send you an email notification
with instructions on how to schedule and participate in conference
calls using CogniConference™.
4. If I need help, can I talk to a live person?
Yes. If you need assistance, you can reach a CST operator at
877-608-3769 (agent ID: discal ). You may also utilize our instant web assistant found
on your password protected account
management site.
5. How many people may participate on one call?
You can have up to 16 people at a time on CogniConference™.
6. How will I be billed?
The total amount for each call will be billed to your credit card
immediately following each call. Via our online
customer support management system, you will be able to view a
raw call detail report as well as a comprehensive payment history
for you to print out for your records.
5. How do non-U.S. residents join the call?
CogniConference™ now allows residents of the continental U.S.,
Alaska, Canada, Hawaii, and over 50 other countries to participate
in conference calling! Simply dial the international access number
in the particular country (actual international access numbers will
be provided in your customized account
administration web site) and enter your 9 digit conference
meeting ID followed by the # key when prompted for the access code.
Some countries have more than one access number because CST has more
than one access provider.
